INTERNATIONAL CUSTOMERS:
Shipping fees charged by Glute God DO NOT include customs and duty fees that may be charged by the country of residence. We are not responsible for these taxes and fees and will not refund these incurred charges. Please be aware that you may be charged an additional fee to have the items delivered to your door. These fees vary based on your country of residence.
Processing Time
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All standard orders are processed within 1–2 business days.
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Expedited orders placed after 2 PM PST will be processed the next business day.
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Please note we do not ship on weekends or holidays and carriers also do not deliver on these days.
Shipping Options & Estimated Delivery Times
USA
2nd day and Overnight options are guaranteed within the time frame promised which does not include weekends and holidays, if the delivery is past the expected time period customers are eligible for a refund on the shipping cost.
Delays can occur which is out of our control and can effect delivery times which we are not liable for on our standard and priority 2-3 day shipping options.
International
Some countries may not have all these options
Delivery times are estimations and vary based on destination and customs clearance.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Address Issues
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly entered addresses and would not issue a refund/credit for such situations.
If you have any questions regarding your shipment, please contact our customer support team at info@glutegod.com
